Skip to Store Area:

Big Brands

You're currently on:

Delivery & Shipping

- Currently all deliveries are through PBT Couriers.

- When your order is dispatched you will be emailed a track and trace number so you can track the progress of your shipment.

- If orders are placed before 1pm they will be dispatched the same day. If orders are placed after 1pm they will be dispatched the following working day. From this dispatch time please allow 2-4 working days for delivery.

- All deliveries are Monday to Friday only. We do not deliver on weekends or public holidays.

- All delivery costs are calculated by the cost of your order. It will be calculated when you proceed to checkout. It is calculated as follows:

* orders less than $100 - Freight is $5.00

* orders over $100 - FREE SHIPPING

- PLEASE NOTE: Rural Delivery addresses may take additional delivery time and incur additional delivery costs.

- If you have ordered an item that is sold out, we will attempt to contact you straight away. Reasons for delay may occur if your address could not be verified or your credit card was declined . We hope you understand we will be doing our best to resolve these matters as quickly as we can.

Still have unanswered questions? Check out HELP